Effective Date: January 1. 2025
Wolfgang Window Film, Inc (referred to as “Wolfgang,” “we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, services, and advertisements.
1. Information We Collect
a. Information You Provide to Us:
Contact Information: Name, email address, phone number, and company name when you fill out a form, request a quote, or subscribe to our communications.
Inquiry Details: Information you provide about your property or specific needs when requesting our services.
b. Information We Collect Automatically:
Cookies and Usage Data: We use cookies and similar tracking technologies to analyze traffic, improve user experience, and deliver targeted advertising. This may include IP address, browser type, and pages visited.
Ad Engagement: Information about interactions with our advertisements, including lead forms submitted and pages visited after clicking an ad.
2. How We Use Your Information
We use the information collected to:
Provide services you request, such as quotes and product information.
Respond to inquiries and communicate with you regarding our products and services.
Improve our website, marketing, and customer service.
Personalize your experience with tailored advertising and recommendations.
Comply with legal obligations and prevent fraudulent activities.
3. How We Share Your Information
We do not sell your information to third parties. However, we may share your information with:
Service Providers: Companies that assist in delivering our services, such as marketing platforms (e.g., Meta for lead forms and targeted ads).
Legal Authorities: When required by law or to protect our legal rights.
Business Transfers: In the event of a merger, sale, or transfer of assets, your information may be part of the transferred assets.
4. Your Rights and Choices
a. Opt-Out Options:
You can opt out of receiving marketing communications by clicking “Unsubscribe” in any email or contacting us directly.
Adjust cookie settings in your browser to manage tracking preferences.
b. Access and Update:
You may request access to or correction of your personal information by contacting us at info@wolfgangwindowfilm.com
5. Data Security
We implement industry-standard security measures to protect your personal information. However, no online platform is 100% secure. We encourage you to protect your data by using secure passwords and not sharing sensitive information via email.
6. Third-Party Links
Our website may include links to third-party websites or services. We are not responsible for the privacy practices of these external sites. Please review their policies before sharing your information.
7. Children’s Privacy
Our services are not directed to individuals under 18. We do not knowingly collect information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The revised policy will be posted on this page with an updated effective date. We encourage you to review it regularly.
By providing your mobile phone number and opting in through our website forms, verbally consenting, or initiating contact with us via text message, you expressly consent to receive SMS messages from Wolfgang Window Film Inc. related to our services.
SMS Consent Communication
The information, including phone numbers, obtained as part of the SMS consent process will not be shared with third parties for marketing purposes. SMS consent data is used solely to communicate directly with you regarding services provided by Wolfgang Window Film Inc.
Types of SMS Communications
If you have consented to receive SMS messages from Wolfgang Window Film Inc., you may receive text communications related to appointment confirmations, reminders, scheduling updates, service-related follow-ups, project coordination, requests for measurements or photos, and responses to inbound messages you send to us. These messages are service-related and informational in nature.
Message Frequency
Message frequency may vary depending on your interaction with us. During active conversations or project coordination, you may receive up to five or more messages per week, particularly when exchanging photos, measurements, or clarifying service details.
Potential Fees for SMS Messaging
Standard message and data rates may apply depending on your mobile carrier’s pricing plan. These fees may vary based on your carrier and whether messages are sent domestically or internationally.
Opt-In Method
You may opt in to receive SMS messages from Wolfgang Window Film Inc. by submitting a website contact or estimate request form and checking the optional SMS consent checkbox, by providing verbal consent to a staff member, or by sending an inbound text message to initiate communication.
Opt-Out Method
You can opt out of receiving SMS messages at any time by replying STOP to any message you receive. Once you opt out, you will no longer receive SMS communications unless you re-subscribe. You may also contact us directly to request removal from our messaging list.
Help
If you need assistance, you can reply HELP to any SMS message or visit
https://www.wolfgangwindowfilm.com/
Additional Options
SMS consent is optional. If you do not wish to receive text messages, you may choose not to check the SMS consent box on our forms or request alternative communication methods.
Data Retention
We retain SMS consent records and related phone number data for as long as you remain opted in or as required by applicable laws. Upon opting out, your information will be marked as unsubscribed and will not be used for further SMS communications.
Standard Messaging Disclosures
Message and data rates may apply. You can opt out at any time by texting STOP. For assistance, text HELP or visit
https://www.wolfgangwindowfilm.com/privacy-policy/
Message frequency may vary.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Wolfgang Window Film
864 Grand Ave, #535, San Diego, CA 92109
info@wolfgangwindowfilm.com
619-771-1770
